1. Introduction
Welcome to Coby's. We provide mobile tech support services to assist individuals and businesses with their technology needs. By using our services, you agree to these Terms of Service.
2. Services Provided
Coby's offers on-site and remote technical support, troubleshooting, installation, and maintenance for computers, mobile devices, networks, and other related technology. Specific services may be subject to additional terms or agreements.
3. Customer Responsibilities
- Customers must provide accurate information regarding their technology issues.
- Customers must have legal rights to the hardware and software we service.
- Customers should ensure data backups before any service, as Coby's is not responsible for data loss.
4. Payment and Fees
- Payment is due upon completion of services unless otherwise agreed.
- Rates are based on an hourly or per-service basis as quoted at the time of booking.
- Late payments may incur additional charges.
5. Warranty and Liability
- Coby's provides services "as is" and does not guarantee issue resolution.
- We are not responsible for indirect, incidental, or consequential damages arising from our services.
- Any warranty on parts or software is subject to the manufacturer’s policies.
For inquiries, contact us at office@cobys.co.nz.